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AI Assistance for the Sales Team

Company Overview

The company operates in the real estate sector. They are based in the United Arab Emirates. With a focus on innovation and efficiency, they provide comprehensive services that optimize property search and investment. They strive to redefine standards within the real estate sector, empowering their clients to navigate and succeed in the ever-evolving landscape of the UAE.

Project Overview

ND Labs team needed to develop a solution that automated lead processing for the sales team, streamlining communication. The solution had to analyze different channels and messengers to find inquiries relevant to the company. All inquiries were to be published in a specially created system.
This would help our client spend significantly less time on time-consuming routine tasks. Additionally, it would help avoid missed sales opportunities due to delayed responses.

Solution Development

Our solution involved creating an admin panel for AI model training using corporate data, finding inquiries relevant to the company, and a chatbot designed to provide automatic answers. To train the model, users provided a question-answer spreadsheet.
Who we are

The interaction with the tool follows these steps:

Seamless API Integration for Client Requests
Incoming client requests from various channels collected in the CRM are seamlessly transmitted to the app via API.
Response Generation with ChatGPT
ChatGPT, trained on various cases, autonomously generates a response to the client’s request
Instant and Relevant Chat Responses
The bot provides instant and relevant chat responses

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